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FAQ

Here are a few Frequently asked questions we get asked by our customers.

What do we do?

What don't we do! We offer:  • In-House Design - such as Logos, Invites, Stationery etc • Print - such as leaflets, letterheads, NCR, booklets etc • Signs - such as vinyls, banners, stickers, Livery, Company signs etc • Promotional products - huge range on 'Helpful Links' page  • Workwear - such as embroidery and printed clothing. If its not listed, please just ask.

Can I drop in?

Yes we are happy for customers to come in and have a chat, however, if you are wanting to talk through design ideas, we do ask you to call and book a meeting with us. This allows us to ensure we can dedicate our time to you and your project.

We are a bespoke printers and sign maker, which means we are unable to offer a walk in and print/photocopy your job while you wait, we always do our best to help when a job is urgent though.

Do you have a minimum order Quantity?

All products are different, and whilst we are a small business and can do small runs, it does depend on the item you are wanting as to whether there is a minimum amount required for the job. We offer so much, but we do our best to do the quantity you want!

Do you have a set pricelist?

No! We offer a bespoke service, as such, so are our prices - they are tailored to your needs and quantities.

What are your lead times?

Lead Times can vary depending on our busy periods and on the product/quantity required. But as a guide - Print 3-5 working days, signs 5-7 working days, Clothing 7-10 working days, Promotional Products 7 -10 working days. Faster lead times can be agreed if possible. Sometimes lead times can be longer, but we will always advise when discussing your order.

Can I supply my own Artwork?

Yes you can! We accept print ready PDF files with 5mm bleed and 5mm margins. If you are supplying your artwork from Canva - please look on the 'Artwork Instructions' for a short video on how to download the file in the right format. If you need more assistance please just ask.

What happens once I have received my quote?

Once you have received your quote, we ask you to inform us if you are happy with the price and would like to proceed with the order. We then will send over a design proof via Adobe Sign (please check your junk incase it doesn't come through). If you need help signing your job please look on Artwork Instructions on our website for a short 'how to' video. Once you have approved your job, it will then be put into production! We always endeavour to meet any deadlines if there is one.

This procedure has proven the best and most effective way to ensure your job is done correctly and in keeping with your timeline.

How do I know what size to set my artwork up to?

Here are a list of the most popular 'A' sizes that we go by for printing as a helpful guide -
A0 = 841mm x 1189mm (33.11" x 46.81")
A1 = 594mm x 841mm (23.39" x 33.11")
A2 = 420mm x 594mm (16.54" x 23.39")
A3 = 297mm x 420mm (11.69" x 16.54")
A4 = 210mm x 297mm (8.27" x 11.69") < This is your standard printer paper size
A5 = 148mm x 210mm (5.83" x 8.27")
A6 = 105mm x 148mm (4.13" x 5.83")
A7 = 74mm x 105mm (2.91" x 4.13")

However we can do bespoke sizes - please just ask and we are always happy to help and advise you on your print.

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